Legal

Privacy Policy

This Privacy Policy explains how Orvensa handles personal data in connection with its website, accounts, customer administration, support, billing, and the use of the Orvensa platform by recruiting organizations.

Last updated: March 10, 2026

Provider: Kobenski BV

Trade name: Orvensa

1. Who we are

Orvensa is operated by Kobenski BV.

Kobenski BV

Brusselstraat 51, 2018 Antwerpen, Belgium

Enterprise number / VAT number: BE0789853974

Telephone: +32 471 5555 60

Support email: support@orvensa.ai

For the activities described in this policy, Kobenski BV may act either as a controller or as a processor, depending on the context explained below.

2. Controller and processor roles

Orvensa is used by recruiting organizations to manage recruitment workflows and to run AI-assisted candidate review. In that context, roles differ depending on the type of data and the activity.

ContextPrimary role of recruiting organizationPrimary role of Kobenski BV / Orvensa
Website visitors, demo requests, support, commercial contact, account creation, billing, and customer administrationUsually not applicable or separate controller for its own relationship with OrvensaController
Applicant data processed in the platform for hiring workflowsControllerProcessor acting on documented instructions of the recruiting organization
Platform security logging, fraud prevention, incident handling, and legal compliance records needed to secure or defend the serviceController or separate controller for those limited purposes, where applicableController for those limited platform-level obligations

Each recruiting organization remains responsible for ensuring that it has an appropriate legal basis for applicant-data processing, that candidates receive an adequate privacy notice, and that recruitment decisions remain lawful, fair, and transparent.

3. Scope of this policy

This policy applies to personal data processed in connection with:

  • the Orvensa marketing website and contact channels,
  • user accounts and authentication flows,
  • organization administration inside the platform,
  • billing and subscription management,
  • support and customer communications,
  • applicant and recruitment data processed within the platform, and
  • security, audit, and compliance records linked to the service.

This policy does not replace a recruiting organization’s own applicant privacy notice. Where a candidate applies through a recruiting organization using Orvensa, that organization should provide its own recruitment privacy notice, while this policy explains the role and processing carried out through the Orvensa service.

4. Personal data we process

CategoryExamples
Identity and account dataName, email address, username, password credentials, email verification status, pending email change data
Organization and admin dataOrganization name, billing email, legal name, VAT number, billing address, team memberships, user roles
Applicant and recruitment dataCandidate name, email address where available, CV file, extracted CV content, intake data, job applications, DSAR records
Evaluation and decision-support dataScores, subscores, summaries, strengths, risks, interview questions, confidence values, final decisions, contestation records, human review flags
Job and recruitment context dataJob descriptions, job posts, recruiter notes, manager intake information, prompts, rubrics, context documents uploaded for a role
Technical and usage dataIP address in audit logs where applicable, request metadata, timestamps, security and incident records, authentication events
Billing and transaction-related dataStripe customer ID, subscription ID, plan, billing cycle, billing status, invoice-related events and metadata
Communications dataSupport requests, invitation emails, password change notifications, billing emails, service emails

5. Purposes and legal bases

The legal basis depends on the relevant processing context.

PurposeTypical legal basisWho mainly determines the purpose
Operating the website, handling inbound requests, and responding to business inquiriesLegitimate interestsKobenski BV
Creating and managing user accounts, authentication, password resets, and account securityPerformance of a contract and legitimate interestsKobenski BV
Billing, subscription management, invoices, and payment administrationPerformance of a contract, legal obligation, and legitimate interestsKobenski BV
Customer support, abuse prevention, incident handling, and service protectionLegitimate interests and, where applicable, legal obligationsKobenski BV
Applicant-data processing for recruitment inside the platformDetermined by the recruiting organization, typically legitimate interests, contract-related necessity, or consent where requiredRecruiting organization
Audit logging and compliance recordsLegitimate interests and legal obligations, depending on contextKobenski BV and/or recruiting organization

In the platform, Orvensa allows the recruiting organization to configure a default applicant-data legal basis and to record the privacy notice URL and notice version associated with collection. It also snapshots the configured legal basis and notice details at applicant intake.

6. AI-assisted processing

Orvensa provides AI-assisted candidate evaluation as a decision-support tool. The system may use job context and CV-derived text to generate structured outputs such as summaries, strengths, risks, interview questions, score-related outputs, and confidence indicators.

Orvensa is designed so that a human reviewer remains responsible for the final hiring decision. The platform also includes controls that can disable AI screening or AI evaluations at organization level, require human review, and block automated processing where a candidate has objected, where processing is restricted, or where policy requirements are not met.

Orvensa applies a data-minimization step before sending CV text to the AI provider by redacting obvious direct identifiers such as email addresses and phone-like numbers. This is a pragmatic minimization measure, not full anonymization.

At the current stage of implementation, extracted raw CV text may be stored in evaluation metadata in the platform. For that reason, Orvensa does not state that CV text is never persisted. Recruiting organizations should take this into account in their internal legal review, retention configuration, and candidate notices.

7. Sources of personal data

We obtain personal data from different sources depending on the context:

  • directly from users who create accounts, request support, or manage an organization,
  • from recruiting organizations that upload candidate files and related recruitment data,
  • from candidates’ CVs and application materials uploaded into the platform,
  • from authentication, audit, and system-generated events created during platform use, and
  • from payment and subscription events generated through Stripe.

8. Recipients and processors

Personal data may be disclosed to the following categories of recipients where necessary:

  • authorized users within the relevant recruiting organization, based on role-based access permissions,
  • Kobenski BV personnel and contractors who need access for support, maintenance, security, or compliance purposes,
  • hosting, infrastructure, email, and payment providers engaged to operate the service,
  • AI model providers engaged to process candidate evaluation inputs on behalf of the service, and
  • public authorities, courts, regulators, or advisers where disclosure is legally required or reasonably necessary to establish, exercise, or defend legal claims.

Current key service-provider categories include infrastructure/hosting providers, SendGrid for transactional email, Stripe for subscription billing, and OpenAI for AI inference functionality.

9. International transfers

Orvensa aims to structure processing in a GDPR-compliant way. Where personal data is transferred outside the European Economic Area, appropriate safeguards should be used, such as an adequacy decision, the European Commission’s Standard Contractual Clauses, or another lawful transfer mechanism as applicable to the relevant processor relationship.

If a recruiting organization uses Orvensa to process applicant data, that organization should review the processor list, transfer setup, and contractual safeguards as part of its own legal review.

10. Retention

Retention depends on the type of data and the processing context.

Data setRetention approach
Website, contact, support, and account-related dataRetained for as long as necessary for the relevant relationship, support history, security, and legal obligations
Billing and subscription recordsRetained for contract administration, accounting, tax, and legal retention obligations
Applicant records in recruitment workflowsRetention can be configured at organization level. Current platform settings allow retention when enabled, with a retention period between 6 and 24 months.
Applicant CV filesDeleted when the applicant record is deleted, including through retention deletion flows, subject to implementation and storage behavior
DSAR records and compliance recordsRetained for as long as necessary to document and defend compliance with legal obligations and requests
Audit and incident recordsRetained for accountability, service protection, and legal compliance purposes for an appropriate period

The platform includes automated retention enforcement for applicant records where enabled by the organization. Applicants marked as processing-restricted are skipped by the retention deletion routine unless separately resolved.

11. Security

Orvensa applies technical and organizational measures intended to protect personal data against unauthorized access, loss, misuse, or unlawful destruction. These measures include, among other things:

  • authenticated access controls and organization-scoped permissions,
  • role-based access management for owners, admins, and members,
  • audit logging of sensitive actions,
  • security incident tracking,
  • transactional email notifications for certain account-security events,
  • controlled deletion of CV files when applicant records are deleted, and
  • separate billing-provider handling for payment and subscription events.

No security measure can guarantee absolute security. If you suspect misuse, unauthorized access, or a security issue, contact support immediately.

12. Data subject rights

Under applicable law, data subjects may have the right to request access, rectification, erasure, restriction, objection, portability, and not to be subject to a decision based solely on automated processing where the legal conditions are met.

In recruitment workflows, the recruiting organization is usually the first point of contact for candidate rights requests because it is the controller for that applicant-data processing. Orvensa provides functionality that can support:

  • access exports,
  • rectification workflows,
  • erasure workflows,
  • restriction of processing,
  • objection to automation, and
  • human review and contestation of evaluations.

If your request concerns your account, billing, support communications, or website interaction with Kobenski BV directly, you may contact Kobenski BV using the details below.

13. Complaints and contact

For privacy questions concerning Orvensa as operated by Kobenski BV, you can contact:

Kobenski BV

Brusselstraat 51, 2018 Antwerpen, Belgium

VAT: BE0789853974

Email: support@orvensa.ai

Telephone: +32 471 5555 60

If you are a candidate and your request concerns a recruitment process run by a recruiting organization through Orvensa, you should normally contact that recruiting organization first.

You also have the right to lodge a complaint with the competent supervisory authority, including in Belgium the Gegevensbeschermingsautoriteit / Autorité de protection des données.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, operational, or product changes. The latest version will be published on this page with an updated revision date.